ORDER TRACKING & SHIPMENTS
Fewer "where is my order?" emails.
Order Tracking & Shipments for WooCommerce by TwelveTake Studios emails your customer a tracking link as soon as you add the number, and gets your packing table through the day's orders faster.
Tracking and packing
Add a tracking number and your customer gets an email with a link to their parcel. The same link shows in their account and on the order, so they can check on it themselves.
The packing screen shows one order at a time. Scan each item into the box, scan the shipping label, and the next order comes up. When an order goes out in more than one box, it stays open until the last box has shipped.
If an order is marked as shipped without a tracking number, it's counted in your admin menu so you can fix it. Tracking numbers from ShipStation and Shippo are added to the order for you.
Connect your carrier account and parcels that are stuck, refused or on their way back to you are flagged in your store, so you can deal with them early. On PayPal orders the tracking number goes to PayPal as well, which helps if a buyer opens a dispute.